Ticketing and door control
At the door, there is one answer.
Venue Pass settles every ticket on the server: once, at one gate, with a full audit trail. The app at the door never decides on its own.
- ISSUED
- DELIVERED
- SCANNED
- ADMITTED
VP-8842-QK
Scan it twice. The second answer is the product: the refusal carries the minute and the gate of the first entry, so an argument at the door lasts ten seconds.
3,784
Tickets issued
1,064
Admitted at the door
57
Refused at the door
7
Events run
Counts from the platform, from the first scan in 2026-04 to today. 21 gates have been opened in that time. The refusals are the ones worth reading: a ticket that came back a second time, on the wrong night, or on a revoked device.
17:00Before the doors
The ticket is printed matter long before it is data.
Issue a batch, send it, or print it at the desk while somebody waits. Every ticket leaves with a code the door will recognise and a history you can follow.
- Batches per event
- Each batch keeps its own name and history, so a reprint is never confused with a second issue.
- Email or SMS
- Tickets go out by email or SMS through your own provider, so delivery stays on an account you already own. Test it before the first real event.
- Server-side PDF
- The same output on every machine, not whatever the local browser decided to render.
- Box office printing
- Thermal printing at the door, with printed tickets marked so the batch is never run twice.
ADMIT ONE
Fight Night Athens
- Date
- Sat 12 Oct
- Doors
- 18:00
- Admission
- General
- Entry
- 1 of 1
VP-8842-QK
20:30Staff arrive
Nobody installs anything half an hour before doors.
A device slot is paired with a single-use QR on a sheet you can print. Staff who turn up without the app open a browser gate instead, and you take the access back when the shift ends.
- Paired devices
- Scanner app for iOS and Android, assigned per event and activated together.
- Browser gates
- A link, a phone, a shift. No install, no account for the person working the door.
- Revoke one, keep the rest
- A phone left in a taxi stops scanning on its own, and every other gate keeps working.
- Printable sheets
- The pairing details on paper, for a venue where the office Wi-Fi does not reach the door.
DEVICE SHEET
Pair scanner 02
SLOT 02 · GATE A
Single use · expires 21:00
The code pairs one device once. Scanned twice, the second attempt gets nothing.
21:00Doors open
Two gates, one ticket, one winner.
Every scan is an atomic state transition under a lock on the server. Two gates reading the same code in the same second cannot both let it through — one gets a refusal, and the refusal says why.
The same code, at the same moment
A screenshot went around the group chat and it arrives at both doors at once. This is what each scanner shows.
Ready
Waiting for the server
Ready
Waiting for the server
Gate A
413
Gate B
269
Gate C
192
- VP-4471-BDGate BAlready scanned
- VP-1164-XPGate BAdmitted
- VP-9930-LTGate CAdmitted
- VP-4471-BDGate AAdmitted
The same numbers the production team watches, by gate and by ticket type, while the door is still running.
23:47After the show
The argument you win with a line, not a memory.
Every scan, every change to an event and every sign-in is recorded separately.
Somebody insists they never went in. You do not need the doorman to remember: the entry carries a time, a gate and a device, and the refusal that followed it is on the next line.
- 20:58:02Scanner 02 pairedGate A
- 21:02:11VP-4471-BD admittedGate A · Scanner 02
- 21:02:11VP-4471-BD refused — already scannedGate B · Scanner 05
- 21:14:37Ticket batch “Door sales” issued, 40 ticketsBox office
- 22:40:09Scanner 05 revokedGate B
Which one are you?
For organisers
You run your own events
You issue tickets, set up gates, open the door, and you want to know how many people came in — now, not tomorrow.
For networks
There are other organisers behind you
You work with promoters or sub-organisers. Each has their own events; you keep oversight and the till.
Bring us your next door.
Tell us the date, the room and how many people are coming through it. We will show you the same thing you just used, running against your own event.
Book a demoThirty minutes, and you can bring whoever works the door.